Patient Registration - 3 Easy Steps

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Our staff will reach out by phone or text in an attempt to confirm clinic appointments. Patients are ultimately responsible for confirming their appointments. Unconfirmed appointments will be given to the next patient on our waiting list. We require a 24-hour notice to cancel or reschedule an appointment. Less than a 24-hour cancellation is subject to a $50 cancellation fee. Two consecutive last-minute cancellations, missed or rescheduled appointments will result in a discharge from clinic services. 

Patients who are late to their appointment may be asked to reschedule and the appointment will be considered a missed appointment.

It is a patient's responsibility to notify the clinic by calling (928) 750-6410 to request a refill of a medication. It is advised that patients notify the clinic well in advance of running out of a medication to ensure our medical provider can refill the medication. We unfortunately cannot guarantee a medication can be refilled quickly if it is requested at the last minute. Medication refills may require an office visit to ensure medication adherence and safety. Patients who missed their last scheduled appointment, or cancelled and did not reschedule, will be asked to return to the clinic  for a medical appointment before their medication will refilled.

 Everyone who visits our clinic will be treated with kindness, dignity, and respect. Offensive comments about race, religion, gender, sexual orientation, or personal traits are not acceptable.  All patients and visitors are expected to use respectful, appropriate language and behavior in person as well as on the phone. Physical or verbal threats or assaults, suggestive or explicit words, foul language, phrases, gestures, or actions will not be tolerated. Failure of patients to respect our code of conduct will result in a discharge from clinic services. Visitors who do not meet these expectations will be respectfully asked to leave and not return.